Privacy Policy
AlphaStrive Services
📍Shop 3, Marjan Plaza Shergarh
📞03135646947
AlphaStrive Services is committed to maintaining the confidentiality and security of the information shared by our clients during the provision of IT services. This policy outlines our data handling practices.
Data Collection Scope
We collect identifying client contact data (names, titles, phone numbers, emails) and crucial operational data, including network topologies, system access credentials, and technical configurations, necessary to deliver the contracted IT services.
Purpose of Data Usage
Client data is strictly used for project execution, delivering managed IT services, maintaining system uptime, troubleshooting technical issues, and billing.
Confidentiality of Operational Data
All operational data, network layouts, and system access information are treated as highly confidential business secrets and are protected under non-disclosure clauses included in our Service Agreements.
Access Credentials Security
Access credentials (passwords, API keys) are stored in encrypted, secure vaults accessible only by authorized personnel directly involved in managing the client’s infrastructure, and are never shared externally.
Subcontractor Data Sharing
If a specific task requires the involvement of a trusted third-party subcontractor (e.g., specialized development), client data will only be shared after the subcontractor agrees to equivalent confidentiality and data protection standards.
Monitoring and Logging
For Managed IT Services, we utilize monitoring tools that collect system performance metrics and log data to proactively identify and resolve issues. This data is used solely for service improvement and security maintenance.
Data Retention
We retain client project files and operational data for a period of up to six months after the termination of the service contract to facilitate future requests or audits, after which all sensitive access data is securely purged.
Data Security Measures
We employ industry-standard encryption, firewalls, and multi-factor authentication for both internal systems and client data access points to prevent unauthorized breaches.
Client Rights and Control
Clients maintain full control and ownership over their data. Upon request and contract termination, AlphaStrive will return or securely destroy all specified client data, subject to any legal retention requirements.
Policy Updates and Notification
We reserve the right to update this policy as necessary. Material changes affecting the way we handle client data will be communicated directly via email or through an updated notification on our website.
Contact for Concerns
For any privacy-related questions or requests regarding your data, please contact us immediately at solutionsbyteboost@gmail.com.
Contacts for communication
📍Shop 3, Marjan Plaza Shergarh
📞03135646947